Our Services

On site PM Servicing

Save money and reduce downtime by scheduling regular 6 monthly preventative maintenance servicing of your coffee equipment. Book Now

Repairs & Breakdowns

Know who to call when something goes wrong. Our technicians will get you back up and running as soon as we can. Call Breakdown Support

Workshop Servicing

Our workshop technician Bob is avalible Monday to Thursday every week to jump onto your coffee equipment repair as soon as you bring it in. Usually 24hr turnaround.

Installations

We install coffee machines, grinders, water filtration, jug rinsers and more.
Talk to Ryan today about your next cafe fit out and install.

Our Story

Unknown Coffee, based in Burleigh Heads, provides coffee equipment sales and servicing for cafes, roasters and restaurants. Founded in 2016 by Ryan Evans, with a mission of helping small businesses succeed with better coffee technology and a reliable team for support.

Why shop with Unknown Coffee?

Local Support

Based in Burleigh Heads on the Gold Coast, we service and support cafe’s, restaurants and roaster’s from Brisbane to Ballina.

Certified Techs

Our team are certified electrical technicians with deep experience in coffee equipment and technology. And we deliver with a smile!

Industry Knowledge

We’ve run cafe’s ourselves, so we understand the heart of hospitality first-hand, and pressures that come with it as well.

Our Difference

Team Experience

We have 30+ years combined experience across coffee equipment, barista training and cafe management.

Reliability

We’re on-time. You can rely on our team to take your call and provide the service and equipment you need.

Customer Care

Like you, our business is serving people. We believe in caring for our clients and building relationships that last.

Real experiences from people who trust us

Hear From Our Happy Customers

We’ve been using Unknown Coffee since their inception. The whole team provides exceptional technical support and customer service for all things coffee equipment.

- Michael

As a local roaster, we proudly partner with Unknown Coffee for all of our technician work. Ryan and his team are prompt, polite and well-liked with all of our cafe partners.

- James

The team are friendly and have great deals. We‘re so happy with our new Simonelli machine and grinder. A big thumbs up from us, we highly recommend UKC!

- Mark

Hi I cannot recommend the coffee machine service and repairs from the team at Unknown Coffee Ryan Bob and Em highly enough. Their knowledge is second to none and their workmanship is of the highest standard at a reasonable rate in quick turnaround time thankyou

- Tony

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